Job Information
Crate & Barrel Lifecycle Marketing Coordinator in Northbrook, Illinois
We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is over 60 years in the making—and our story is still unfolding.
We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Lifecycle Marketing Coordinator.
The Lifecycle Marketing Coordinator will help support the Email Marketing team to plan, schedule, and execute timely email/SMS/push messages to our various audiences while collaborating with the Email team on email strategies and accurate execution of campaigns.
This is a hybrid position based out of our Northbrook, Illinois office
A day in the life as a Lifecycle Marketing Coordinator…
Manage and maintain project schedules and track progress of all email/SMS/Push sends, from initial creative through to development and deployment
Initiate creative briefs for all email/SMS/Push campaigns
Route email/SMS/Push creative through stakeholder approval process and collaborate with Design team on changes
Review all email/SMS proofs for content and design accuracy
Stay up to date on email/SMS/Push best practices and research the competitive landscape to identify new opportunities
Assist in strategic planning and test plan development to optimize email/SMS channel performance
Support the email marketing team with reporting for weekly/monthly/ad hoc campaign reporting
Assist with the management of email/SMS/Push messaging calendar and schedule adjustments
Assist Customer Service, Store Operations and IT teams with email related questions for addressing customer communication issues and troubleshooting email programs
What you’ll bring to the table…
Experience with ESPs, specifically Salesforce Marketing Cloud, preferred
Strong problem solving skills, organizational and analytical skills
Ability to multitask in a fast paced environment
Detail oriented with strong project and time management skills
Strong interpersonal and strong communication skills
Team player with demonstrated ability to work effectively with multiple cross-functional groups
We’d love to hear from you if you have…
1 year of experience in developing Digital Marketing campaigns
Bachelor’s degree
Experience using ESP tools, such as ExactTarget/Salesforce Marketing Cloud (preferred), Responsys, Silverpop or CheetahMail a plus
Proficiency with MS Office Suite (Word, Excel, Powerpoint)
#li-hybrid
Euromarket Designs, Inc., which does business as Crate and Barrel and CB2, will be referred to as “the Company”. The Company is deeply committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact the location you are applying to here and ask to speak with a manager regarding the nature of your request. The Company is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law. The Company participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the US. State / City Compliance: The Company will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.